Legal
Privacy Policy
This policy explains what information SoluLounge collects through this website and how it is used.
Information we collect
When you submit an inquiry, we collect the details you provide: your name, company, business email, country or region, and the product, fabric, quantity and specification information you choose to share. We also collect aggregated website usage data such as pages viewed, approximate location and referring source.
How we use it
Inquiry details are used only to respond to your request, prepare quotations and samples, and maintain our business relationship with you. Usage data is used to understand how the website performs and to improve it.
Analytics, advertising and cookies
We use Google Analytics to measure website traffic and the Meta Pixel to measure how our advertising performs, including which visitors reach our inquiry form after seeing an ad. These tools set cookies or similar identifiers in your browser, and the data they collect is shared with Google and Meta for website analytics and advertising measurement and optimisation. We do not use this data to identify you personally. Where consent is required by law, these tools only run after you accept; you can change or withdraw your choice at any time via Cookie settings in the footer, and you can also block cookies in your browser settings.
Sharing
We do not sell your information. Data is stored with our website and database hosting providers acting on our behalf, and is shared with third parties only where required to fulfil your request or comply with the law.
Retention
Inquiry records are kept for as long as needed to serve your request and to meet our commercial and legal record-keeping obligations.
Your rights
You can ask us to access, correct or delete the information you have submitted. Email allen@solulounge.com and we will respond as soon as we can.
Contact
Questions about this policy can be sent to allen@solulounge.com.